jailcd2016050: The Evaluating Old Public Housing Management and Satisfaction Performance

Abstract

This paper aims to evaluate existing old public housing condition regarding building management perspectives and it might affect to a level of resident satisfaction. 30 buildings of Klong Chan Flat is selected for case study, researchers conducted a field survey to explore building structure, building elements, building systems, surrounding building, open space, and landscape. The result of resident satisfaction on both types of management found that there was no a significant difference in the mean scores of both groups by P-value (t-Test) is .061. In addition, to find out a relationship between dependence and independence variable, the Chi-square test is applied and found no significant relationship between administration and level of resident satisfaction by P-value (.763) is more than the significance level (0.05). Testing residents’ satisfaction level among five groups found that there were only three dependents; building facility, cleanness, and management & regulation from six variables showing statistically significant difference between groups by F-test < .05. Group E shows a statistically significant by score higher than Group A, C, and D of three variables. These above results can be interpreted that maintaining a good building performance in term of physical conditions, as Group D and E have been done on their physical aspects, will give high score of residents satisfaction compare to other groups. Therefore, promoting and encouraging a building management over well maintenance is importantly task.